Cookie Policy
Learn how we use cookies and similar technologies to enhance your experience.
Last updated: November 6, 2025
This Cookie Policy explains how HelpiSecure ("we," "us," or "our") uses cookies and similar technologies when you visit our website and use our services. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners.
Cookies help us recognize your device and remember your preferences and actions over time. They enable us to analyze how our website is performing and where we can make improvements.
How We Use Cookies
Essential Cookies
NecessaryThese cookies are necessary for the website to function and cannot be switched off.
They are usually only set in response to actions made by you such as logging in, filling in forms, or setting your privacy preferences.
Examples:
- Authentication cookies to keep you logged in
- Security cookies for fraud prevention
- Load balancing cookies for performance
Performance Cookies
OptionalThese cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
They help us to know which pages are the most and least popular and see how visitors move around the site.
Examples:
- Google Analytics for website usage statistics
- Hotjar for user behavior analysis
- New Relic for performance monitoring
Functional Cookies
OptionalThese cookies enable the website to provide enhanced functionality and personalization.
They may be set by us or by third-party providers whose services we have added to our pages.
Examples:
- Language preference cookies
- Region selection cookies
- Chat support session cookies
Targeting Cookies
OptionalThese cookies may be set through our site by our advertising partners.
They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.
Examples:
- Facebook Pixel for advertising
- LinkedIn Insight Tag for B2B marketing
- Google Ads conversion tracking
Cookie Duration
| Cookie Type | Duration |
|---|---|
| Session Cookies | Expire when you close your browser |
| Persistent Cookies | Remain on your device for set period or until deleted |
| First-party Cookies | Set by us, typically 1-2 years |
| Third-party Cookies | Set by partners, duration varies by provider |
Third-Party Cookies
We may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third-party cookies are used for the following purposes:
Analytics Partners
- Google Analytics
- Hotjar
- Amplitude
Marketing Partners
- Facebook Pixel
- LinkedIn Insight Tag
- Google Ads
These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Services and other websites.
Your Cookie Choices
Browser Controls
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your ability to use certain features of our website.
How to manage cookies:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions
Opt-Out Tools
You can opt out of certain third-party cookies using the following resources:
Analytics Opt-Out
Advertising Opt-Out
Do Not Track
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals as there is no standard for how online services should respond to such signals.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us: